NCAA spokesperson recounts hospital cashier sleeping during daughter’s medical emergency
A spokesperson for the Nigerian Civil Aviation Authority (NCAA) has publicly recounted a distressing incident in which a cashier at a hospital allegedly chose to continue sleeping instead of attending to him when he rushed his sick daughter for urgent medical care. The NCAA official, whose identity was shared in media accounts as part of his public statement, said that his daughter fell ill late at night, prompting him to take her to a nearby hospital for treatment. Upon arrival, he approached the hospital’s cashier to make the necessary payment before medical staff could attend to his daughter’s condition, but he claimed that the cashier chose to remain asleep at her desk despite being fully aware of the urgency.
According to the NCAA spokesperson’s account, he repeatedly tried to wake the cashier, explaining that his daughter needed immediate attention, but his efforts were met with apathy as the employee continued to ignore him. Other witnesses at the facility reportedly urged the woman to respond, but she remained unresponsive for several minutes before eventually waking up and processing the payment. The NCAA official described the experience as deeply frustrating and disheartening, especially given the critical nature of his daughter’s health situation, and questioned how such behaviour could be tolerated at a facility expected to provide care and compassion.
The incident has sparked discussion on social media and among healthcare stakeholders about professionalism, patient care and the responsibilities of hospital employees, particularly in emergency contexts. Many Nigerians weighed in on the story, with some expressing outrage and calling for disciplinary action against the hospital staff involved, while others urged better training and stricter enforcement of standards in healthcare institutions. Hospital representatives have not issued a formal response to the allegations, but the story has drawn attention to broader concerns about patient experience and accountability in private and public medical facilities.
About the Author
